Head of Patient Onboarding

Company: VirtualVocations
Location: Buffalo
Posted on: October 6, 2024

Job Description:

A company is looking for a Head of Patient Onboarding (Call Center) to oversee new patient onboarding processes and teams.

Key Responsibilities

Manage and develop a team of New Patient Coordinators
Implement and enhance patient onboarding systems and protocols
Collaborate with cross-functional stakeholders to improve patient experience

Required Qualifications

Bachelor's degree in Business, Marketing, Sales, or a related field
Proven experience in a senior call center sales leadership role, preferably in healthcare
Strong understanding of sales strategies and customer behavior analysis
Experience in recruiting and managing high-performing call center teams
Proficiency in CRM systems, preferably Salesforce, and sales analytics tools

Keywords: VirtualVocations, West Seneca , Head of Patient Onboarding, Other , Buffalo, New York

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