Customer Service Associate
Company: Government Employees Insurance Company
Location: Niagara Falls
Posted on: November 6, 2024
Job Description:
Customer Service Representative - Buffalo, NY Ask your recruiter
for details about salary! When you grow, GEICO grows. And if you're
the kind of person who likes to solve problems and help others when
they need it, you could be a perfect fit to grow your career with
GEICO. We're looking for Customer Service Professionals for our
Getzville, NY office. This role is for people who want to provide
our policyholders the excellent customer service they want and
need. You'll be the first contact for our customers: answering
billing questions, making policy changes, and providing
recommendations. Join our team to deliver personalized service that
demonstrates the value of being insured by GEICO. If you want a
career with plenty of growth opportunities, let's talk.Many
associates see a base salary increase of 10% within their first
year as a Customer Service Representative. Top associates can see
increases up to 15%!Qualifications & Skills:
- Experience providing outstanding customer service by showcasing
expertise, fostering trust and growing customer satisfaction
- An effective communicator who understands the importance of
listening and being empathetic
- Ability to work and grow in a fast-paced, high-volume call
center environment
- Willingness to learn new skills and ability to adjust to
changes quickly
- Open to feedback to support your performance and
development
- Solid computer and multi-tasking skills
- Minimum of high school diploma or equivalent Annual
Salary$18.86 - $28.78The above annual salary range is a general
guideline. Multiple factors are taken into consideration to arrive
at the final hourly rate/ annual salary to be offered to the
selected candidate. Factors include, but are not limited to, the
scope and responsibilities of the role, the selected candidate's
work experience, education and training, the work location as well
as market and business considerations. At this time, GEICO will not
sponsor a new applicant for employment authorization for this
position. Benefits:As an Associate, you'll enjoy our Total Rewards
Program to help secure your financial future and preserve your
health and well-being, including:
- Premier Medical, Dental and Vision Insurance with no waiting
period
- Paid Vacation, Sick and Parental Leave
- 401(k) Plan
- Tuition Reimbursement
- Paid Training and Licensures Benefits may be different by
location. Benefit eligibility requirements vary and may include
length of service. Coverage begins on the date of hire. Must enroll
in New Hire Benefits within 30 days of the date of hire for
coverage to take effect.The equal employment opportunity policy of
the GEICO Companies provides for a fair and equal employment
opportunity for all associates and job applicants regardless of
race, color, religious creed, national origin, ancestry, age,
gender, pregnancy, sexual orientation, gender identity, marital
status, familial status, disability or genetic information, in
compliance with applicable federal, state and local law. GEICO
hires and promotes individuals solely on the basis of their
qualifications for the job to be filled.GEICO reasonably
accommodates qualified individuals with disabilities to enable them
to receive equal employment opportunity and/or perform the
essential functions of the job, unless the accommodation would
impose an undue hardship to the Company. This applies to all
applicants and associates. GEICO also provides a work environment
in which each associate is able to be productive and work to the
best of their ability. We do not condone or tolerate an atmosphere
of intimidation or harassment. We expect and require the
cooperation of all associates in maintaining an atmosphere free
from discrimination and harassment with mutual respect by and for
all associates and applicants.
Keywords: Government Employees Insurance Company, West Seneca , Customer Service Associate, Hospitality & Tourism , Niagara Falls, New York
Didn't find what you're looking for? Search again!
Loading more jobs...